FAQ's

What are the dimensions of the product?

Our plunge is 33 inches in diameter and 43 inches tall. Please note that if you live in a compact area, be sure to measure your doorways to ensure they are wide enough for the plunge. We purposely designed this product to fit through the national average door frame, which is 36 inches.

What is the installation process like?

Our plunge is plug & play, watch our set-up video Support Page

How cold does the water get in the Plunge?

The Pro Curve chills the water all  the way down 37 degrees.

How do I drain the plunge?

Simply open the extra valve to the plunge that isn’t attached to the chiller via a hose and let the water out

If you are inside or the plunge is in a location where you don’t want the water to empty in that location then hook up a garden hose to the plunge and extend the hose where you want the water to be displaced.

The chiller can also act as a pump to help the water drain faster.  Hook the garden hose up to the outlet valve on the chiller and drain the plunge. How to drain the plunge video located on our Support Page

Can I keep this outside?

Yes, however it should be weatherized if you are keeping it in weather below 34 degrees Fahrenheit.  In order to winterize the chiller, turn the chiller on its back (inlet and outlet valves are facing the ground not up) and empty and all water that might be in the machine.  Remove the blue filter casing and make sure the chiller is completely dry before allowing it to be exposed to freezing weather.  We do recommend covering with a tarp for extra safety measures. 

How do I keep the water clean?

There are three easy steps to keeping your water clean! We recommend watching the maintenance videos under personal use Support Page

How portable is this product?

The Cold Life plunge weighs about 80 lbs. without any water. It is mandatory to have adequate help and support if you ever want to move your plunge. Compared to other plunges on the market, our plunge offers an all-encompassing versatile solution for our customers.  The chiller is about 60lbs.

Do you offer a warranty?

Yes we offer a limited and an extended warranty.  See policies for specifics.

How long does it take for the water to cool down?

It takes 2 - 4 hours depending on outdoor temperature and other factors to reach your desired temperature.

How long should I be in the cold plunge?

-Benefits to cold plunging can start as early as around 1.5 minutes.  Our maximum suggested plunge time is 5-6 minutes.  Hypothermia can start around 15- 20 minutes of cold plunging so be cognizant of the time you are in the plunge

What are common safety tips?

Always consult your doctor to make sure it is safe for you to cold plunge. Keep the electrical outlet at least 6 ft. away from the water. Be very careful when entering and exiting the plunge.